If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Save photos and videos to OneDrive automaticallyįor more details of supported file formats and codecs, read the list of Supported Media Formats. Once the video is offline you'll be able to play it. Tap the Offline command in the top right (cloud with the download icon). To play videos already in the new format, please do the following: To return your videos back to the standard format, please do the following: The following audio/video files can be played directly from your OneDrive in most browsers: 3G2, 3GP, 3GPP, ASF, AVI, BMP, M2TS, M4A, M4V, MKV, MOV, MP3, MP4, MP4V, MTS, TS, WAV, WEBM, WMA, WMV. We're actively working on updating OneDrive to support playback of these videos. Supported audio and video formats in OneDrive. With iOS 11, Apple introduced a new video format that is not compatible with many devices and services. Workarounds for sharing and viewing videos in iOS 11 Note: DRM-protected video files can’t be played on OneDrive.
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